Integrated & Hardware-Connected Systems
Some systems cannot stand alone. They have to read a device, drive a printer, take a payment, follow someone across a site or push data into software you already run — and every one of those joins is where projects fail.
Devices · Sensors · Printing · Payments · Location · Existing systems
One Partner
When the app is one supplier, the hardware another and the back office a third, every problem lands between them. We hold all of it.
Each piece can work perfectly on its own and the operation still fails, because the data never arrives, arrives late, or arrives in a form nothing else can use.
It rarely announces itself. It shows up as staff re-keying information a device already captured, as a report nobody trusts, or as a supplier explaining that the fault is at the other end.
So we design the joins first — what is captured, where it goes, what happens when it does not arrive — and build outwards from there.
Packaged products integrate with what their vendor chose to support. That is reasonable, and it is often enough — until the thing you need to connect is the thing your operation actually runs on.
A bespoke system is built around the connection rather than despite it, so the device, the workflow and the record are one process instead of three that have to be reconciled afterwards.
Where existing software holds valuable data and works, we connect to it rather than replace it for its own sake.
An integrated project fails at the handover between suppliers more often than inside any one of them. Servadra holds the application, the backend, the integration and the device-facing work under a single delivery structure.
Our team brings more than 30 years of combined IT project management and business process management experience.
Often, yes. It depends on what the equipment exposes — an interface, an API, a file, a signal. We establish that before anything is promised, because the answer decides the shape of the whole project.
That is designed for, not hoped about. Field work in particular has to keep working when the connection does not, and reconcile cleanly when it returns.
Usually not. Where a system holds valuable data and works, integrating with it is cheaper and safer than replacing it for its own sake.
Where the work happens somewhere with no reliable connection, capture on the device and synchronise later is the normal approach.
We are. That is the point of holding the whole join rather than one end of it.
The useful first conversation is about the joins — what captures the data, what needs it, what happens when it does not arrive, and which systems already hold part of the answer.